Legal Center (Portugal)

This Cashback Program is organised by: Qonto SA, a french Société Anonyme, with a share capital of €301,024.39, registered with the Paris Trade and Companies Register (RCS) under number 819489626 and having its registered office at 18 Rue de Navarin, 75009 PARIS (France), authorised to practice as a payment institution by the Prudential Supervision and Resolution Authority (“ACPR”) with identification code 16958 (hereinafter, the “Institution” or “Qonto”).

Qonto offers its Customers (hereinafter the “Customers”), who hold one or more eligible payment cards (hereinafter the “Cards”) issued by Qonto, a promotional cashback program (hereinafter the “program”).

The program constitutes a commercial initiative with promotional purposes, aimed at encouraging the use of the Cards provided by Qonto. To benefit from the program, active use of the Payment Cards offered by Qonto is therefore required, in accordance with the conditions set out in this document.

The program consists of the granting of a cash refund, calculated as a percentage of the value of eligible transactions carried out by the Customer during the relevant reference period (hereinafter the “Reward” or “Cashback”).

These Terms and Conditions supplement Qonto’s General Terms and Conditions and form an integral part thereof. In the event of any conflict between the provisions of these Terms and Conditions and those of the General Terms and Conditions, these provisions shall prevail in all matters specifically relating to the Cashback program.

The Customer must hold a Payment Account duly opened in their own name with Qonto and one or more eligible Cards issued by Qonto. Eligible Cards are listed in the Annex “Financial terms of the Program”. The program is reserved for Customers registered in Italy. Each Customer may benefit from only one program, regardless of the number of eligible cards held. Therefore, the reward accrued cannot be combined and is subject to the limits set out in Article 3. To be eligible, the Card must be actively used to carry out eligible transactions.

The following transactions are excluded from the calculation of Cashback and do not contribute to the accumulation of the Reward:

Qonto reserves the right, at its sole discretion, to exclude any transaction where there are reasonable grounds to believe that it is fraudulent, illegal or in breach of these terms.

Participation in the program is automatically activated free of charge by Qonto for all Customers who meet the requirements set out in Article 2.1 (“Eligibility Criteria”).This automatic activation is based on the assumption that the program constitutes an additional benefit for the Customer. The Institute shall, in any event, inform each Customer of the activation of the program and its features via an individual notification in the App. This notification includes a link to the full text of these Terms and Conditions.

The Cashback amount is calculated on a monthly basis based on the total volume of eligible transactions carried out by the Customer and recorded by Qonto in the previous calendar month (hereinafter the “Eligible Spending Base”), according to the following formula:

The parameters used to calculate Cashback can be found in the Annex “program Terms and Conditions”.

The Cashback rate is determined at Qonto’s discretion. This rate may be subject to change in accordance with the terms set out in Article 5, which the Customer declares to be aware of and to accept.

Cashback is subject to the limits set out in the Annex “Financial terms of the Program” and is subject to the following payment criteria:

Accrued Cashback is credited monthly by Qonto to the Customer’s main payment account on the first day of the month.

Payment of the reward is subject to compliance with contractual obligations. Qonto reserves the right to revoke participation in the program and the right to Cashback, as well as to debit amounts already paid, in the following cases:

The Institution reserves the right to amend or terminate the program at any time and without notice.

In the event of significant or unfavourable changes to the Promotional Terms, the Institution will inform the Customer by all available means and with reasonable notice.

As cashback does not constitute a payment service but a commercial offer, the Customer acknowledges and accepts that these Promotional Terms may be amended by the Institution without the application of the two (2)-month notice period required for amendments to the Framework Agreement for Payment Accounts and Payment Services.

The Customer has the right, at any time and at no cost, to cease participation in the program and to withdraw from these Terms and Conditions by sending a request to [email protected].

Exercising the right of withdrawal entails the immediate termination of participation in the program. Transactions carried out after the request for withdrawal will not entitle the Customer to accumulate cashback. Withdrawal from the program does not in any way affect the payment services contract or other services agreed with Qonto.

The closure of the Customer’s account will immediately result in the loss of the right to participate in the program.

The law applicable to these Terms and Conditions is French law. Any dispute relating to their formation, validity, interpretation or enforcement shall fall within the exclusive jurisdiction of the Courts of Paris.